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Website Canada Guide

Google Business Profile for Local Businesses

A Google Business Profile can help eligible businesses present current information in Google Search and Maps. The profile should be treated as an extension of accurate business information, not a replacement for the website.

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Use accurate business information

The business name should reflect the real-world name rather than added keywords. Choose categories that match the business and keep hours, phone information and the website link current.

Eligibility and representation rules can change, so consult Google's current official guidance when creating or modifying a profile.

Connect the profile to useful website pages

The main website should clearly explain services and locations. Where platform options allow appropriate links, send users to the page that best supports the action rather than creating artificial landing pages only for tracking.

Photographs and updates can keep a profile informative, but they should accurately represent the business.

Protect ownership and monitor changes

Use an account the business controls and understand who has manager access. Remove access when staff or providers no longer need it.

Reviews should be handled according to platform policies. Avoid schemes that manufacture feedback or selectively pressure only satisfied customers to post reviews.

Businesses with several locations should review Google's current eligibility and representation guidance rather than creating profiles for every service area or mailbox. A website can describe legitimate service coverage without implying that an office exists in every city. Keeping the distinction clear protects customers from misleading location information and reduces dependence on tactics that may stop working when platform enforcement changes.